Recovery intake
Case teams onboard debt matters, upload documents, and identify respondentssamaanta.io
A calmer, digital-first path to dispute and debt recovery
samaanta.io brings mediation, arbitration, collections, legal escalation, documents, and final outcomes into one guided recovery case room designed for lenders, institutions, businesses, and legal professionals, with insors as the platform provider behind the experience.
- 3 lanes
- guide matters through mediation or arbitration, collections, and legal action
- 1 record
- borrower details, documents, notices, outreach, settlement terms, and legal steps stay connected
- Shared clarity
- creditors, respondents, neutrals, collection teams, and counsel work from the same governed space
Built for lenders, institutions, recovery teams, counsel, mediators, arbitrators, and case managers
Why samaanta.io?
Document intelligence and legal AI make recovery workflows materially more usable
samaanta.io is differentiated by two practical strengths: industry-leading document understanding built on top of the insors document understanding engine, and an AI legal assistant called Verus that helps recovery teams, neutrals, and counsel work through large case records faster.
- Extracts from the primary case document and keeps working across the full matter record
- Handles supporting contracts, responses, evidence bundles, and related submissions
- Helps neutrals analyze and research matters without manually reading every document first
- Answers questions directly from the documents and case data already inside the platform
- Provides access to fully trained legal professionals who can guide parties through recovery, settlement, and legal next steps
Document understanding
Built on the insors document understanding engine
samaanta.io uses insors' document understanding foundation to interpret the first filing and continue across the full recovery record as more material is added.
Verus legal assistant
Give recovery teams and neutrals answers at their fingertips
Verus helps recovery teams and neutrals analyze the case faster, with grounded answers based on the uploaded documents and structured data already present in the matter.
Document types covered
- Primary case document for upload and extraction
- Supporting contracts and related agreements
- Responses, replies, and party submissions
- Evidence and annexure collections
What Verus can do
- Answer queries using the existing documents and case data
- Surface relevant context without forcing full manual review first
- Support faster analysis and legal research for recovery teams, neutrals, and counsel
- Keep assistance tied to the active matter instead of separate tools
Human guidance when needed
- Fully trained legal professionals are available to guide parties through the recovery process
- Support is available across filing, respondent responses, evidence handling, and next-step clarity
- Human help sits alongside the platform, instead of forcing parties into disconnected channels
Recovery capabilities
One digital front door for the three paths debt matters actually move through
Mediation and arbitration
Guide respondents toward settlement through structured mediation, and move unresolved matters into arbitration when needed.
Collections
Trigger coordinated collection activity with a clear record of outreach, promises, payment posture, and escalation readiness.
Legal
Transfer eligible cases to legal teams with documents, timelines, notices, settlement attempts, and recovery history intact.
Platform approach
samaanta.io treats debt recovery like a live operating workflow, not a static legal file
The platform experience is designed around progress, responsibility, and visibility. Intake, respondent onboarding, notices, settlement guidance, collections, legal transfer, and closure actions are connected from the start so each matter can move forward with less confusion and less manual coordination.
- Structured intake that captures loan, claim, respondent, document, and route details
- Location and onboarding flows for respondents before resolution or recovery action begins
- Guided settlement workflows for mediation, payment terms, and documented consent
- Central outcome records for settlements, collection actions, legal handoff, compliance tasks, and closure
Live matter
Every recovery case keeps its own timeline, respondents, process lane, and outcome state
How it moves
A simple process rail keeps recovery teams, respondents, neutrals, and counsel aligned at each step
Onboard case
Create the debt recovery case, capture claim details, upload documents, and define the initial route.
Locate respondents
Find, verify, and onboard respondent parties so notices, communication, and next actions reach the right people.
Guide settlement
Use mediation to move parties toward settlement terms, payment commitments, or a documented unresolved status.
Escalate recovery
Trigger collections when settlement stalls, then transfer legal-ready cases to counsel with the full record intact.
Participant value
Different recovery stakeholders get the same case truth, but different working views
Creditors and institutions
Operate an intake-to-recovery pipeline with better status visibility and lower coordination drag
Admins and case managers can monitor active debt matters, assign responsibilities, and reduce handoff friction.
Neutrals and recovery teams
Work from a cleaner case room built for settlement, collections, and escalation
Mediators, collection teams, and arbitrators can track submissions, outreach, notes, and next steps from one place.
Respondents and counsel
Get clearer expectations on notices, settlement options, obligations, and next steps
Participants stay oriented through guided actions, shared timelines, and visible recovery state.
Inside the case room
The essentials of modern debt recovery are grouped into one experience
Document-led workflow
Debt records, submissions, notices, and evidence packages stay attached to the recovery timeline.
Settlement coordination
Mediation sessions, settlement offers, payment terms, and follow-up tasks are kept in the same workspace.
Role-based visibility
Each participant sees the actions, status, and records relevant to their responsibility.
Escalation archive
Settlements, collection activity, legal transfers, awards, and closure artefacts remain easy to review.
Standalone launch page